Policies

Retake Policy:

Successful Attendees
Students who have paid their course registration fee in full and have attended all or part of a class are eligible to attend another session of the same class at no additional cost. This offer is valid for a period of one year from the start date of the original class.

Late Cancellations and No-Shows
Students who have paid their course registration fee in full but cancelled with less than 8 full days or simply chose not to show up for their scheduled class are eligible to attend another session of the same class for a cost equal to 10% of their original registration fee. This offer is valid for a period of one year from the start date of the original class. For questions about this policy, or to sign-up for a retake, please call us at 949-340-8498 or email training@roundpeg.com



Notice for Confirmation or Cancellation of Class Dates:

roundpeg sends an official class confirmation or rescheduling notice 7 full business days before the start date of a class. Please make any necessary travel plans with this policy in mind. Classes may be rescheduled due to instructor conflicts or low student enrollment. If you are in a class, which is canceled, we will help in any way to find a replacement class for you.



Customer Cancellations:

To ensure accuracy in the number of students attending a class, students who wish to cancel their registration or change their class date must do so with at least 8 full business days prior to the scheduled start date of a public class. Students cancelling with at least 8 full days notice are eligible for a full refund. Students rescheduling with at least 8 full days notice may do so at no additional cost. Cancellations, changes, or no-shows with less than 8 full business days of class date are not eligible for a refund, but are eligible for our retake policy.

Classroom Delivery Methods

Access to training varies with each person and each company. roundpeg offers access to our experts in many different ways.

Choose the method that most represents your needs, and we'll get you started in the right direction.

Public Training

 

Instructor-led at our facility, each student with a computer and supplemental materials.
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eLearning Live

 

Instructor-led via online classroom. Students engage via 2-way computer connection and teleconference.
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Private Group Training

 

Instructor-led, at our facility or yours. Allows for customization, lower travel costs, and lower cost per student
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Mentoring

 

Don't need a full class?
Looking for a targeted burst of support?
See examples of previous mentoring.
More Information

 
 

Classroom Locations

 

eLearning Live

Live Instructor Led Online eLearning
888.266.0313 | 415.358.5001
 

Newport Beach

4590 MacArthur Blvd., Suite 620
Newport Beach, CA 92660
888.266.0313 | 415.358.5001
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San Francisco

580 Market St., Suite 150
San Francisco, CA 94105
888.266.0313 | 415.358.5001
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Los Angeles

915 Wilshire Blvd Suite 1800
Los Angeles, CA 90017
888.266.0313 | 415.358.5001
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San Jose

2025 Gateway Place, Suite 390
San Jose, CA 95110
888.266.0313 | 415.358.5001
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Connect with us

888.266.0313

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